Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
My account number is [MOD EDIT: PERSONAL INFORMATION REMOVED], mobile number [MOD EDIT: PERSONAL INFORMATION REMOVED]. I have received a bill for this of £4.67 yet I have not received the SIM. Please cancel this contract MOD EDIT: Personal and privat...
O2 cut my phone off for some stupid reason. Im on my forth week trying to get help. Days and days on the phone, hour after hour on hold to be cut off or told the same story.I dont have a signal, so cant get incoming or out going calls/texts but they ...
How bad are o2 really? I returned a phone within the 14 days and as it had an eSIM I can’t order a new sim til the refund as part of the order is complete (which can take up to 24 hours). This means I have to keep using the handset I’m sending back t...
Why do they still use pins? The service is terrible, per all the posts here. context of my issue: Four times I’ve spoken to o2 about how I will not get a pin because they’re trying to send it to an IPad number, four times they’ve ’updated it’. its ou...
Looks like you can use o2 data sims in the EU Zone, as we have been looking at something for work, and noticed this on the plan details and terms under the devices (this is on consumer sims).. So o2 are openly advertising it now via the website and t...
I have been charged for 4 unanswered calls whilst abroad. Surely this can't be right. It has never happend before
I am trying to get WhatsApp added to my daughters phone. When I do it says an approval request has been sent. I have checked the account I have for her and nothing has come through. (I have all notifications set). Where does it get sent to?
HiI have a Sim Only deal ending this month on the 16th. I want to stay with O2 but want to keep my bill date the same. Can I renew now or wait until the 16th?There is a cheaper deal on Uswitch which I will purchase.Thanks in advance.
The pixel 9 pro fold officially releases today and I'm yet to receive a dispatch email. Is anyone else in the same boat? This is my first time preordering a phone from O2 so I'm not sure if it's normal not to have received an email by now.
How long does the credit check take it said 24 hours and a couple of days have passed now and i still haven't heard anything backthanks
