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Pay as you go SIM

s1477
Level 1: Joiner
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Hi

 

I went to an O2 shop today because I would like to switch to O2 from another provider. I have an eSIM from another country, so I do not use my UK SIM that often, that's why I would like to stick to a pay as you go SIM that I can just top up whenever I need it and not need to pay a given amount every month.

 

In the shop, I was told that there was no pay as you go option (despite the website offering them) and that I would have to pay a minimum of 10 £ per month.

Is this true? Is the pay as you go SIM more of an "pay £10 a month"- SIM?

 

Thank you for your help.

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TallTrees
Level 52: Innovator
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Yes @s1477 

O2 not offering the paygo that only tops up occasionally any more.



HAPPINESS IS BEE SHAPED

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MI5
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@s1477 

If you want to use it you have to top up with a bundle that lasts for 30 days.

After that it will sit dormant until topped up again.

A top up once every 6 months is required to keep it active.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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MI5
Level 94: Supreme
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As per the link I already posted which also explains that there is no date with that option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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