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Not received my upgrade phone

Sydoobiedoo1
Level 1: Joiner
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on ‎10-12-2024 14:24

on ‎10-12-2024 14:24

a week ago ordered a new phone upgrade said next day delivery it's been over a week now keep getting fobbed off by 02 saying warehouse problem bit since found out this problem has been going on for a long while now absolutely had enough chasing them each day think its time we took some action @martinlewis consumer rights citizens advice enough is enough

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MI5
Level 94: Supreme
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on ‎10-12-2024 15:32

on ‎10-12-2024 15:32

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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