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My screen keeps freezing ie no pointed cursor ...

Anonymous
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... so I switch my laptop off at the on / off button ... & loose what I'd been typing

which must be one of the 1st things we were taught not to do when I did some word processing over 22 years ago

Any ideas ? 

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MI5
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I've asked the question.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 41
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Anonymous
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@MI5 etc I'm in a TIZZY ... just wanting to go forward with tech, yes I've made my decision to go with Windows 10 & I won't be changing back again = No Sir 

 

I'm sorry, really sorry I seem to be in Jane The Pain mode ... there is a laptop centre in Skipton & the nice young man there has kinda run my laptop to de-frag is it ? ... so I'm thinking that maybe he could sort out some stuff that maybe I don't need on my laptop now

 

Sorry to get up your nose once more @MI5 Sad

Message 12 of 41
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Cleoriff
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You aren't getting up anyones nose Jane.

If you don't ask the question.... how will you ever know the answer? Hug

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Message 13 of 41
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Anonymous
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@viridis wrote:
That ^^
Needs the disk checking for errors

@viridis I'm quite incapable of doing anything like which you have mentioned ... scares the pants off me tbh ... that's why I mentioned friendly chap who runs a laptop centre in town, of course I'd pay, in cash mindst Don't know

Message 14 of 41
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viridis
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It should do it automatically on the reboot after a forced shutdiwn
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viridis
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Wait!!
Jane can you confirm, the issue is that when typing, if you try to use the mouse, it does nothing for about 5 seconds.
Each time you write it's like the mouse freezes out?

If so I know exactly what's wrong.
Message 16 of 41
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viridis
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It's the new mouse timeout timer.
Jane do exactly this and report back..

Search Mouse in the searchbox at the bottom of the screen;
Choose Mouse & touchpad settings from the results
Choose Additional mouse options
Click the ClickPad tab, then click Settings…
Click the Advanced tab
Set the Filter Activation Time slider all the way to 0.
Message 17 of 41
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Cleoriff
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Why would that work @viridis. I have never had a problem like this...

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Message 18 of 41
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viridis
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It's a thing built into Windows 10, I had the problem too on install on my hp laptop.
Basically it stops the cursor moving whilst you are writing and prevents accidentally tapping on the touchpad and moving the cursor. Sound like a good idea but in reality is crap and annoying
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Cleoriff
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@viridis wrote:
It's a thing built into Windows 10, I had the problem too on install on my hp laptop.
Basically it stops the cursor moving whilst you are writing and prevents accidentally tapping on the touchpad and moving the cursor. Sound like a good idea but in reality is crap and annoying

Oh its a Win 10 problem? What a silly idea. (No wonder it's never happened to me on Win 7....) Happy Dance

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