Lost signal

[Anonymous]

I am just wondering about our lost signal in our area RH20 1LJ, it has been off for more then 24 hrs.now. It has been frustrating for me as i have just upgraded to an iphone6 & i can't use it yet. I have rang O2 & i was told it should be back within a couple of hours. I already had a look on their website & it just keeps saying that they are working on a phone mast in our area but does'nt say when it's gonna be back? Please would someone give me an answer? I need help. Thanks.

Jocelyn

[jonsie]

We're all customers here. O2 won't give timescales for mast repairs I'm afraid so it's a matter of keep rebooting the phone and trying it.

As long as it shows on the website they are aware and will fix asap.

[MI5]

We wouldn't know, sorry, and O2 don't give promises on repair times.
The only place to check for updates is the status checker
http://status.o2.co.uk/

[Anonymous]

Thanks for you response!!! I have been looking on updates & they're still working on it? It has been down since last Friday. So frustrating i can't use my new shiny iphone6... 😞

[MI5]

I can understand how annoying that would be - Bad timing for sure 😞

[Cleoriff]

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@Anonymous wrote:

 So frustrating i can't use my new shiny iphone6... 😞

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@AnonymousThis would call for a trip outside of your area so you can use this phone.

A shopping trip may be called for Any excuse would do for me....:smileywink:

[jonsie]

At least you have wifi to play around with the phone...

[Anonymous]

Yes, that's the only good thing but it still is very annoying!!!

[Anonymous]

It can happen sometimes when you least expect it. 😞