I was told to call 202... its been over 6 attempts.
I first want to say how bad the service has been
2nd i want to say ive never felt like a priority or a valued customer.
3rd the actual system is shocking and god Awful
I have one question that one human can do in a store... and im told to call a number only to get cut off 6 times.
I wanted a contract offered to me for 8 pounds a month this contract i was asked by a staff member in Walsall to call 202 and ask for the contract to be honoured it was
10 pounds with 20% discount
8 pounds a month and as a virgin customer get double data...
Unlimited texts, mins
Data allowance was unknown
This is now beyond a joke.
Why ask if i am looking for a device when i have stated I've already purchased a device.
I just want the contract i was given honoured
Its disgusting how i can find a better deal all the time than whats offered to me instore or in the o2 shops... i mean whats the point of an o2 shop if they cant help... just call the automated sytem 6 times and see if you get anywhere...
Please honour the contract or give me a pac code
