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Hi, my 10% rewards are not being added to my account even when I claim it and no reminder text.

VH15
Level 1: Joiner
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on ‎19-09-2024 09:20

on ‎19-09-2024 09:20

Hi, my 10% rewards are not added to my account even after I have claimed them and I no longer get reminder texts, last extra credit was on 18/12/23.

Thanks for helping.

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MI5
Level 94: Supreme
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on ‎19-09-2024 09:22

on ‎19-09-2024 09:22

@VH15 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Or call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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