Customer services are terrible

[Lirna]

Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law

[Lirna]

Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s

[jonsie]

Sorry but I can't understand this post at all. Can you say what the problem is?

[Cleoriff]

@Lirna

I don't think it's breaking the law as you say. You just need to call them in the morning and get it sorted

https://www.o2.co.uk/contactus

[Lirna]

Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law

[Lirna]

It’s not hard to read

[Bambino]

@Cleoriff, @jonsie OP has posted a similar unintelligible post here: https://community.o2.co.uk/t5/Pay-Monthly/Being-Charged-too-much-post-contract/m-p/1180007

[jonsie]

O2 wouldn't break the law. You need to call them to sort it out.

[jonsie]

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@Lirna wrote:
It’s not hard to read

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It's easy to read. Understanding what the problem is what's the issue.

[Cleoriff]

@Lirna

You keep repeating that comment. Please give them a call tomorrow and sort it out

You even posted the same thing on the Innovations thread!