Re: Chromebook Promotion 24/1/23 expired

D4Darryl · ‎26-01-2023

26/1/23

Was about to upgrade my S20+ to a S22+ 256gb taking advantage of the advertised Chromebook Promotion.

Noticed in the small print that this promo expired on the 24/1/23.

What if any promotions are now available with the renewal of a contract and upgrade to Samsung s22+ 256gb please.

Many thanks

MI5 · ‎26-01-2023

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎26-01-2023

@D4Darryl

The offers have all been removed from the o2 website, for the chromebook, and this was a Samsung offer to clear stock of the chromebooks.

The only offers now are the Mastercard GiftCard....

Keep an eye on this page, and especially around the 1st Feb as there is a Samsung Event on that date

https://www.o2.co.uk/shop/phones#sort=content.sorting.featured&page=1&brand=samsung

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

D4Darryl · ‎26-01-2023

Just renewed my check for an upgrade and Chromebook is still being offered on the O2 Business Website.

madasaf1sh · ‎26-01-2023

@D4Darryl

Are you a business customer or consumer?

As the offer is done by Samsung, and not o2, Samsung will reject any claims... Just looks like o2 havent unticked the box on the business site.

But if a business customer give them a call on 8002 from your o2 phone, and they will be able to advise further..

@Martin-O2 @RafaC @Breanna one for the webteam to fix asap..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Breanna · ‎27-01-2023

Were you able to get in touch with O2 about this @D4Darryl?

Breanna · ‎27-01-2023

Thanks for the tag @madasaf1sh. We'll flag this to the team.

D4Darryl · ‎02-02-2023

Thank you all for your help.

I didn't get in touch with O2 in the end was to busy at work, and thought I'd wait till February and see what is on offer then. Also the S23 was due to be launched.

Thanks again