Re: Can’t make out going calls

Dee12345 · ‎27-08-2024

I got a new tariff yesterday. I can’t make out going calls since.
o2 customer service is by far the worst

MI5 · ‎27-08-2024

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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jonsie · ‎27-08-2024

It would seem that you may have requested a new sim when you changed tariff

O2 will have disconnected your current sim

You now need to wait for the sim to be delivered by Royal Mail and then to contact customer service

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS