Solved: Re: Billing: "Things you've bought"

Lathdari · ‎26-03-2016

Why does "O2 Travel data" appear on my bill under "Things you've bought" rather than "Data"?

jonsie · ‎26-03-2016

It's just the way O2 bill it, in future it will include calls and texts.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎26-03-2016

It's just the way O2 bill it, in future it will include calls and texts.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎26-03-2016

We have often complained about the bill section @Lathdari I must admit initially I was also confused by that title 'Things you bought' :smileywink:....

Veritas Numquam Perit

MI5 · ‎26-03-2016

Because you have purchased the travel service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-03-2016

As O2 Travel is a bolt on O2 deem it as something you have purchased extra to your tariff.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS