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Big bundle reminder text

Anonymous
Not applicable
(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)

I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a minute? You need to rethink this.
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Anonymous
Not applicable
Hi @Anonymous and Welcome to the forum.


I'm on the £20 Big Bundle too and appreciate the reminder text.

I accept different people would react to wording of things differently.

For me I don't find it rude but instead a little quirky.

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MI5
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I agree, it could / should be worded better.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Anonymous wrote:
(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)

I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a minute? You need to rethink this.

I think it is probably O2's attempt at being 'trendy'...and less formal... We will probably see something along the lines of 'Whoops! you need to top up soon'..:smileywink:

Or even...... 'Damn...we have run out of stock of that phone'...:smileysad:

Veritas Numquam Perit

Girl in a jacket
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viridis
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"Just to let you know" would have started that text better
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jonsie
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MI5
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Unfortunately, not everyone is 16.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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