General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! question about o2 account

Hi, Firstly, I have a Pay & Go sim. I bought a new Sim Only 1 month contract sim today as it's much cheaper for me than being on P&G. Anyway, I had to register because I hadn't used an online O2 account before. I got a email for me to confirm my regi...

Is O2 Chat offline...?

I am not sure if there is a high volume of people on chat, or if the service is down..?I have been waiting for someone to chat to regarding my phone settings (I need a MMS sending to re instll my internet settigns) for over an hour and nothing is cha...

WHAT IS WRONG WITH O2????

I have spent the last week trying to get through to O2 by phone, non-existent webchat and by email. Nothing not a thing, WHAT IS GOING ON?? We need to cancel a business phone that should have stopped on 25th and is still active. I've ordered 5 new ph...

ulefone u58 dual sim data not connecting?

hi guys i was looking for abit of help in setting my phone data connection up, my last phone was a samsung galaxy s2, i had the standard sim, i am on the pay and go go plan, all my calls and messaging and internet were working fine on the samsung pho...

Resolved! Refer a friend

Is there anyone else who has used this scheme and NOT received the promised vouchers? My daughter refered me back in June but even though we got to choose our vouchers we haven't received them!

Resolved! Is there a limit to the number of phones I can unlock via O2?

I have a bit of a phone buying habit, I have an iPhone 5s and a Samsung galaxy s4 mini I'd like to unlock. This isn't to sell on or for profit, it's simply so I can also use my EE payg sim in the phones.I have a contract with o2,and used it to unlock...

The future of BlackBerry on O2

This is a question possibly for the moderators like Toby and Chiara, but I'd like to bring up O2's lack of BlackBerry models on sale.With only the Q5 and Q10 available now, and despite the Z10 and Z30 being available to stock (I got my Z10 from O2 la...

Quoting from a third party source

I presume if I want to quote a paragraph from say Wikipedia then I need to use HTML code......or is there a "Quotes" icon hiding somewhere ?

New legislation on nuisance phone calls and texts

http://www.decisionmarketing.co.uk/news/nuisance-calls-law-in-place-by-june At last it would seem that action is being taken and the threshold is being reduced when the company can be fined. New legislation could be in place by June 2015 Until now it...

Resolved! Microphone Problems

I can hear when people call me but they can't hear me, like wise I call people and I can hear them but they can't hear me!!! Help!!