Solved: Re: Are Aerial Communications Legit?

Anonymous · ‎02-04-2013

I got two Blocked calls today - from Aerial Communications. If you look them up, they say they are working with 02 and based in Fareham. They knew my name, how much I paid a month, and that my contract was up. They wanted to offer me a better rate with unlimited calls and texts. I told them I had not heard of them but they had my personal email and details. How did they get these? I reported them to O2 who said to ignore the texts. I explained again they had phoned me and had my details. They gave me the email for phishing and said don't give out any personal details - not really bothered about this breach in security. help.

rawrz · ‎05-04-2013

yeah they are to do with business. but seperate business would be able to view the details only but not alter or amend anything. it would all be managed by ariel and deals are different too.

MI5 · ‎02-04-2013

From memory they are authorised O2 agents.... I'm sure we've had a similar question before.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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perksie · ‎02-04-2013

I believe these are they:

http://www.aerial-telephones.co.uk/aerial/

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MI5 · ‎02-04-2013

Looks like it....

Why Aerial?

Aerial currently manage 10,000′s of mobile users on the O2 network. We provide a high level of pro-active Account Management and are dedicated to assisting our customers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎02-04-2013

Why indeed, if they phoned me I would just say, "I have never done any business with you so go away!"

What can they do that O2 can't?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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MI5 · ‎03-04-2013

It seems like they may be a "business account management" type of company.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-04-2013

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Status-of-O2-business-partners/m-p/396710...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

rawrz · ‎05-04-2013

yeah they are to do with business. but seperate business would be able to view the details only but not alter or amend anything. it would all be managed by ariel and deals are different too.

Anonymous · ‎24-06-2014

Yes they are legit.

Your details will have been provided by O2 - they are an O2 partner.

Their website sites they are a business user company.

You may want to search these forums for other threads as there are a people who have had problems with Aerial , e.g. http://community.o2.co.uk/t5/Discussions-Feedback/O2-or-Aerial-who-am-I-with-and-why-has-my-phone-st....

MI5 · ‎24-06-2014

We've heard many horror stories regarding this company - Any sensible advice would be to stay well away from them, it would seem......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.