Cost

[iSLArose29]

How come both phones are paid for yet my bill is still over £112 ??? Please 

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[Enlli]

As you posted in Business  use these numbers

Business customer service

Call 8222 from an O2 mobile, or 0800 977 7337 from a landline or non-O2 mobile.