Bill analyser

[robertxx]

From the "My Account" page, I click on "View My Bill" and get a page with "O2" in large letters and nothing else. Any ideas, please?

[MI5]

@robertxx 

See if this helps Guide: How do I get to the 'Download Bill' page? 

[Marjo]

Hey @robertxx , how are you getting on with your account - is it working today?

I'll link to the My O2 Business Analyser demo page as well just in case that would be of help, see here.

[robertxx]

Hello Marjo

I managed to prepare the invoice as a pdf for download and save my email address as the destination as it was originally, but nothing else seems to then happen.  I used to get an email with the download shortly after requesting the invoice.

Thanks for investigating.  I got quite a bit further along this time

[robertxx]

This time I was successful by clicking on the "invoice ready" link which displayed the pdf which I could then download.

Thank you Marjo