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unlock sim

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Anonymous
Not applicable

on ‎15-12-2014 08:59

on ‎15-12-2014 08:59

hi!

i am back to my country and i would like to unlock my iphone 5..and use it with an italian sim..

i bought it in london at the apple store..

 

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MI5
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on ‎15-12-2014 09:14

on ‎15-12-2014 09:14

Community help thread here with some useful info http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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‎15-12-2014 09:08 - edited ‎15-12-2014 09:09

‎15-12-2014 09:08 - edited ‎15-12-2014 09:09

Hi

Did you pay full retail price for it from the apple store because if so it'll already be unlocked. Try another sim in it.

If got on O2 contract thought the Apple Store then ->

Http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network

Use the unlock form in the link.
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MI5
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on ‎15-12-2014 09:14

on ‎15-12-2014 09:14

Community help thread here with some useful info http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎15-12-2014 10:20

on ‎15-12-2014 10:20

Maybe you should've tried unblocking phone before you left UK?
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MI5
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on ‎15-12-2014 10:25

on ‎15-12-2014 10:25

@Anonymous wrote:
Maybe you should've tried unblocking phone before you left UK?

It would have been easier but it still should work whilst abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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