unable to access mobile data?

[BionicMoggie]

Since updating to IOS 18 I am unable to access mobile data in Thailand

[pgn]

Try this, @BionicMoggie 

go to

General->VPN&Device Management

and see if  VPN got turned ON

and if so

Turn it OFF

Others here may have a better answer if that does not help - do update here after trying that.

Good luck!

[Cleoriff]

@BionicMoggie 

• Make sure data roaming and mobile data is turned on in his phone settings.
• Manually search for another network
• Reboot the phone
• If you have an iPhone change your data APN to ``mobile.o2.co.uk''
• Try toggling Airplane mode on/off (it often helps kickstart things)

If none of that works then contact O2 to see if there is a roaming bar on your account

Guide: How to find help & contact O2