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refurbished phone

birdeleanor1998
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if i order a refurbished iphone how does it come delivered? does it come in an apple box?
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MI5
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Hi @birdeleanor1998 refurbished phones come in generic o2 cardboard packaging, not Apple official ones. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Cleoriff
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@birdeleanor1998 wrote:
if i order a refurbished iphone how does it come delivered? does it come in an apple box?

It should do...When the phone is returned it has to be returned in the box it came in @birdeleanor1998

So it will be sent out in that

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MI5
Level 94: Supreme
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Hi @birdeleanor1998 refurbished phones come in generic o2 cardboard packaging, not Apple official ones. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:

Hi @birdeleanor1998 refurbished phones come in generic o2 cardboard packaging, not Apple official ones. 


Well I got that wrong then...Smiley Embarassed

@birdeleanor1998Please ignore my post and move on to the next one...:smileywink:

As a matter of interest, what do they do with the original boxes the phones are returned in?

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MI5
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I guess they chuck them away, but like new and refurbished are 2 different things.
So potentially, like new phones could come in original box, but refurbished don't.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
I guess they chuck them away, but like new and refurbished are 2 different things.
So potentially, like new phones could come in original box, but refurbished don't.

Ah I get it now. Thanks...

Veritas Numquam Perit

Girl in a jacket
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