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iPhone 5

Anonymous
Not applicable
My lock button is broken on my phone and it's till in contract can I get this fixed by you
Message 1 of 3
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1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
If it's under 12 months make an appointment at a Genius Bar at an apple store.

They will fix or replace it for a mint refurb if under 12 months.

This may apply http://community.o2.co.uk/t5/Off-topic/Apple-iPhone-5-sleep-wake-Button-Replacement/m-p/657303/highl... if your phone falls within the time frame.

Genius Bar link ; http://concierge.apple.com/reservation/gb/en/techsupport/

Last option would be they offer you an out if warranty unit at a fee.

Under express replacement service tab are the costs.

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone

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Message 2 of 3
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2 REPLIES 2

Anonymous
Not applicable
If it's under 12 months make an appointment at a Genius Bar at an apple store.

They will fix or replace it for a mint refurb if under 12 months.

This may apply http://community.o2.co.uk/t5/Off-topic/Apple-iPhone-5-sleep-wake-Button-Replacement/m-p/657303/highl... if your phone falls within the time frame.

Genius Bar link ; http://concierge.apple.com/reservation/gb/en/techsupport/

Last option would be they offer you an out if warranty unit at a fee.

Under express replacement service tab are the costs.

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone
Message 2 of 3
2,140 Views

Anonymous
Not applicable
If it is not long out if the 12 month warranty might still be worth giving apple a go they will sometimes still repair or replace free
Message 3 of 3
2,115 Views