16-12-2012 00:01 - edited 17-12-2012 01:52
16-12-2012 00:01 - edited 17-12-2012 01:52
I bought the iPhone 5 on Friday afternoon and got around to switching it on and setting it up just over 24 hours ago. I set up wifi straight away and have been using this since I set it up. It was only about 6 hours ago when I left the house that 3G wasn't working, even though it's all switched on on the phone.
I called o2 who said that something had not been activated by Phones4U (where I bought the phone). They said that it could take up to 5 working days for the 3G to start working but it's usually working within 24 hours. She said to keep resetting network settings every now and then to see if it was working but that I'd receive an email when it was activated.
Was just wondering from other users' experience, is this actually likely to take 24 hours or closer to the 5 working days as it would be somewhat of an inconvenience if that was the case?
16-12-2012 02:54 - edited 16-12-2012 02:55
16-12-2012 02:54 - edited 16-12-2012 02:55
I can't imagine what they forgot to activate:/
What are your network settings?
And welcome to the forum:)
16-12-2012 04:38 - edited 16-12-2012 04:41
I couldn't imagine it myself. I'm able to make calls and receive texts. It's just the 3G that's the issue. She said she'd put the note on my account and if it wasn't working by Friday (which would be really inconvenient) to get back in touch.
My 'Cellular Data', 'Enable 3G' and 'Data Roaming' are switched to 'On'. As for the Cellular Data Network, it tells me that it's connected to 'idata.o2.co.uk'
She did say that a number of callers who had been set up with Phones4U had been suffering similar problems. She also added (not sure if relevant) that there was a known issue since 6am with porting phone numbers from other networks. Although this doesn't affect me (I have a new number) she said that other issues were in a queue but SHOULD be corrected within 24 hours. Presumably she meant the porting issue was a priority. I didn't really understand the relevance.
Should I still have no 3G by tomorrow evening, I may make another call to o2 for an update. I will struggle through the week without having any internet access when on the go.
on 16-12-2012 17:26
Data roaming is for abroad so you don't really need that on. are you on an iPhone tariff or pay as you go
on 16-12-2012 17:32
on 16-12-2012 17:32
on 16-12-2012 17:40
@Anonymous wrote:
I'd be knocking in phones 4 U's door too !!
More like kicking it in
on 16-12-2012 19:25
on 16-12-2012 19:54
1gb should be fine if you are a light or moderate user then connect to wifi when possible & that saves some of your data allowance as wifi is free
16-12-2012 19:56 - edited 16-12-2012 19:57
16-12-2012 19:56 - edited 16-12-2012 19:57
on 16-12-2012 19:57
oh yes, completely forgot that, thought that had died down now?