cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 11

Leise
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My brand new iPhone 11’s screen is locked I can’t open it and I can’t switch it off. I haven’t managed to obtain an answer as to how to fix the issue.
Message 1 of 2
452 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151889 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Leise 

Swipe up from bottom right.

To switch off you hold power and volume down until the swipe appears.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
441 Views