I wear hearing aids, and I keep Bluetooth switched on. While Bluetooth can connect callers’ voices to my hearing aids, they can only hear me if I switch Bluetooth off. Why does Bluetooth prevent my voice being heard? I shall be grateful for an explanation.
Have you enabled hearing aid compatibility in Settings >Accessories >Hearing devices
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The hearing aids are paired with the phone, which I think meets your point. I consulted my hearing aids adviser yesterday; she could find no solution that involved the aids. It seems to be just a fact that switching on Bluetooth on the phone makes my voice almost inaudible to callers. The puzzling point here is that it doesn’t switch my voice off altogether.
Also, tap on the connection in your bluetooth settings and make sure they are selected as the most appropriate type of connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
When I go to settings, then accessibility, then hearing devices, the hearing aids are shown as connected. However, when I go to Bluetooth, my FitBit exercise monitor is shown as connected, but not my hearing aids. Under other devices the spindle never stops spinning and never finds anything else.
Thank you very much for that thought. I had not realised that my hearing aids might be able to serve as the mic for my voice to my callers. That would explain why my callers can only just hear my voice, even when the phone mic is next to my mouth. The minimal sound that they are hearing is via the aids, not the mic, which is conveying nothing. I will explore.
