Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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Resolved! Delivery

Ordered a phone on Friday 29th, told delivery will be Monday or Tuesday 2/3 dec no delivery, called advisor, told it would be delivered Friday 6th.no delivery. !!!no email telling me when to expect it !!

Why have I been sent a new SIM?

I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available. O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new cu...

TeeKay1 by Level 1: Joiner
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  • 1 replies
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Resolved! Transfer sim to new phone

I got a new iphone and after transferring my sim it doesn't work any more. It is detected by the new phone but it doesn't connect to the network. Transferring it back to my old phone doesn't do anything. What's going on?

gnnt by Level 1: Joiner
  • 919 Views
  • 6 replies
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Not delivered

My new phone was supposed to be delivered on Tuesday and it hasn’t. I can’t get hold of anyone from the store and tracking isn’t working. Can you please help understand where this is please

Megan41 by Level 1: Joiner
  • 201 Views
  • 1 replies
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6 digit code

Don’t have sign to receive six digit code to get into my 02 account,need it sent to email address ! Is this possible

Cmb2002 by Level 1: Joiner
  • 257 Views
  • 2 replies
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Track my AirPods

Hi I’ve order Apple AirPod 4 with noise cancellation but they haven’t arrived, and I can’t use the tracking system on your website. Please help

Dman1508 by Level 1: Joiner
  • 273 Views
  • 3 replies
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Resolved! Cancellation

Hello my contract is ending and I would like to leave and not renew. Thank you [MOD EDIT: Subject title changed]

Unable to track my device

I haven't received my package yet, order no - ********** and I am unable to track it as well. (tracking ID - *************)