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Selling phone

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Carol62
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on ‎15-02-2019 18:47

on ‎15-02-2019 18:47

Hi quick question if anyone can help? I sold my old 6s on ebay and advised was on o2 now the person whobought it wants me to get it unlocked - surely thats not down to me ?
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MI5
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on ‎15-02-2019 18:55

on ‎15-02-2019 18:55

@Carol62 that's between you and the seller to decide. You could easily submit the request for them if you wanted to. 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-02-2019 18:55

on ‎15-02-2019 18:55

@Carol62 that's between you and the seller to decide. You could easily submit the request for them if you wanted to. 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Carol62
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on ‎15-02-2019 19:02

on ‎15-02-2019 19:02

Thanks wasnt sure how it works ive filled form in
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MI5
Level 94: Supreme
In response to Carol62
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on ‎15-02-2019 19:05

on ‎15-02-2019 19:05

You'll get an email when it's done so if you get a code, just pass it on to the buyer but if an iPhone, no code is required.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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