Phone sounds like underwater/squelching during calls

[Anonymous]

This problem started about a week ago

people call me and all we hear is like an underwater/squelching sound

if they call back a few times eventually we get a clear line

This is driving me nuts as these are business calls

This is an old iphone4 just upgraded to a new monthly sim to get more data

Also - wife's new iphone 5SE on vodaphone - having same problems!

Has anyone come across this before or got a solution?

both phones are clean speaker/mic

same with or without headlhones

switched off and on again

thanks

ian

[MI5 · Accepted solution]

It sounds possibly like it's a local mast issue.
Both O2 and Voda share masts in some areas so for both networks to be effected it's the only logical explanation.
You can download the "MyNetwork" app to report it or call CS on 202.
I suggest you get it reported to Voda too.

[Anonymous]

Thanks - have got the mynetwork app and reported it