New Watch / Existing Data Plan

[Veeeee]

Hi,

Having really bad problems moving my existing watch plan to my new Apple Watch.

During wipe of the old watch I removed data plan and during setup of new watch I tried to apply it. This didn’t work.

I’ve been messed around for 2 months now and nobody wants to help.

Any suggestions please?

O2 really awful experience through social media and on the phone.

Thanks.

[MI5 · Accepted solution]

@Veeeee 

O2 cannot transfer a watch plan anymore.

The old plan needs to be cancelled and a new one set up.

Guide: How to find help & contact O2 

Activate Apple Watch Guide