Solved: Re: Pay as you go topup for allovance has no worke...

Anonymous · ‎05-07-2017

Hi.

I have a pay as you go phone and I settled automatic top up but I just recognised no topped up, however, the money transferred from my account.

What could I do?

MI5 · ‎05-07-2017

You can also check the PAYG top up help here https://www.o2.co.uk/help/pay-as-you-go/topping-up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎05-07-2017

@Anonymous You need to call customer service as we cannot access your account

http://www.o2.co.uk/contactus

MI5 · ‎05-07-2017

You can also check the PAYG top up help here https://www.o2.co.uk/help/pay-as-you-go/topping-up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎12-07-2017

Hey @Anonymous how are you getting on?

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