Oldie having problems sending picture messages :)

[Anonymous]

Unfortunately, over the age when technology comes easily :s 

I was given a second hand Iphone 3gs which to be honest I dont use for much other than calls/texts/camera/pic messaging. When I first got it I could send and receive pics. Then I stopped being able to do either and at this point I do not know whether I changed any setting by accident or on purpose! I looked online and found info and went in to General/settings/network and checked, all as it should be, didnt bother taking it further. This was a while back, then decided to give it another try. Phoned Customer Service this morning, then texted active, as suggested, got text back with stuff to check. Great! Err now I cannot find 'Networks' on my phone....that too has decided to flee a sinking ship! I know it was there before, so where has it gone?! and what do I do to check if the info I have been sent is the same?!

Sorry for such a basic and boring question but I'm still coming to terms with the change from videos to DVD's!

[MI5]

Apple store seems the best bet then as advised above by bob.....

[Anonymous]

See previous reply, I have no idea where most of those are and the ones I do are much too far away :s

[Anonymous]

Is their public transport available or a friend / family member who could take you to your nearest one.

Or perhaps ring Apple For assistance.

http://support.apple.com/kb/HE57

[Anonymous · Accepted solution]

An update   I have spoken to a very patient lady from o2 customer care. She found the 'Networks' (not where it was before so not totally down to me!) but after giving me the MMS proxy numbers etc (which were actually very different to those texted through from O2) it still didnt work.

She thinks it may be the SIM but cannot really see that, as it has worked before with this SIM.

I have another SIM which I will try later and if it still doesnt work I will hit it with a hammer...I mean reset to factory settings. If still no good will find one of those stores or an O2 shop.

If I reset to factory settings what will I lose?

[Anonymous]

Fingers crossed.

[Anonymous]

No, ha ha I meant what will I lose? Not what do I have to lose!

[MI5]

Make sure you back up to itunes first and then you can restore everything after the reset, so you'll loose nothing....