Solved: Re: O2 Travel Package

Anonymous · ‎27-04-2017

How do you turn this off please ?

i am in the US and have been charged £4.99 for three days without using the phone to text or make calls. I'm staying in a house with wifi so have had to put my phone on airplane mode to stop more charges.

Any help would be gratefully received !

thanks,

Sue

MI5 · ‎27-04-2017

I suggest you leave it on airplane as data is £6 per mb, without o2 travel and it seems your phone is connecting to data.
To turn off the o2 travel option contact live chat off this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-04-2017

I suggest you leave it on airplane as data is £6 per mb, without o2 travel and it seems your phone is connecting to data.
To turn off the o2 travel option contact live chat off this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-04-2017

Turn your mobile data off

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