Solved: No phone connection

Anonymous · ‎15-06-2015

I have just returned to SE England from Ireland where I have had no phone connection on my i-Phone 4 (red circle on the icon). I now find I still have no connection at home. what has happened? I have been able to get e-mails and internet access when able to connect to wi-fi.

MI5 · ‎16-06-2015

@Anonymous wrote:
Thanks for advice. Restarting cleared the red badge.

Good news - Sounds like it was just your network connection that needed refreshing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

perksie · ‎15-06-2015

Some things to try here: https://support.apple.com/en-is/HT201415

The empty red circle (or badge, as they are often called) in this case applies to the visual voicemail. It means that you have no data connection, so visual voicemail is unavailable.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎15-06-2015

Have you restarted your phone since arriving home?
Have you changed anything recently, sim card for example?
Try also resetting the network settings and check for any carrier updates that may be available.
Finally check your settings against this thread....
http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-06-2015

Thanks for advice. I hadn't realised what the red badge meant. I restarted and lost it.

Anonymous · ‎16-06-2015

Thanks for advice. Restarting cleared the red badge.

perksie · ‎16-06-2015

Do you now have your signal back?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎16-06-2015

@Anonymous wrote:
Thanks for advice. Restarting cleared the red badge.

Good news - Sounds like it was just your network connection that needed refreshing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎16-06-2015

I guess they do.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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