No mobile signal in monmouthshire area

[Anonymous]

Since we have experienced the spell of bad weather I cannot receive any mobile signal whatsoever at my home address but can at my nearest town, some 8 miles away. The coverage checker tells me I should be getting service and there are no problems in my area. Anybody else experiencing the same problems?
It's frustrating for me as I run a freelance business from home on my mobile and no one can contact me.

[perksie]

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@Anonymous wrote:
Since we have experienced the spell of bad weather.........

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Some "spell", I'm amazed if many in South Wales still have a signal at all.

You could ring O2 to check as a fault might not show up in the status page if they're not aware of it.

[Anonymous · Accepted solution]

Hi @Anonymous

I would suggest you download the MYNETWORK app and report the mast.

Here is a thread will other bullet points to check ;

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752

[Anonymous]

I've been to Monmouth once back in Oct 2012, it was like entering a black hole for O2 network coverage.