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No connection on ultra watch

JB78
Level 1: Joiner
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on ‎03-12-2023 12:01

on ‎03-12-2023 12:01

I need some help please . My Apple Watch isn’t getting any connection no 4g . I’ve been in too store to get them to help but they don’t seem to know , called customer services , can’t help , watch is still under warranty & I have insurance with 02 as well . I’ve read that this is a common issue , so why can’t it be fixed , I’m paying for something that I’m not getting 

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MI5
Level 94: Supreme
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on ‎03-12-2023 12:07

on ‎03-12-2023 12:07

@JB78 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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