Solved: New phone

LWJ · ‎13-04-2023

Hello,

I order a new phone of the 11th April with next day delivery (12th April) and my new phone hasn’t arrived. I order this phone as I need a new one as my old one has stopped working. I need a phone as I use it to talk to clients for my job.

The order number is: [personal details removed]

Enlli · ‎13-04-2023

As we are a Community Forum made up of customers like yourself

You would need to contact the Sales Team direct

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎13-04-2023

As we are a Community Forum made up of customers like yourself

You would need to contact the Sales Team direct

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

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Delivery

Transfer sim to new phone

voicemail notification

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