Solved: Lost phone

Anonymous · ‎21-10-2016

I've left my iPhone in a taxi and would like to report it lost in case anyone else tries to use it. I can't call because I don't have a phone. Please advise.

thanks,

Lindsay

jonsie · ‎21-10-2016

You need to call using a landline or borrow someone's mobile. You will be responsible for the usage until you report it although charges are capped. Live chat will be available in the morning.
Number to call in the link.
http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎21-10-2016

You need to call using a landline or borrow someone's mobile. You will be responsible for the usage until you report it although charges are capped. Live chat will be available in the morning.
Number to call in the link.
http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎21-10-2016

If calling out of normal CS hours stay.on the line.
Someone will answer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Lost phone

O2 deleted my Apple watch account by mistake and n...

Apple Watch and IPhone

Apple Watch Ultra 2 - New Cellular plan not activa...

New phone delivery

Mobile Data APN needs to be updated from Virgin to...