@Ste11
If you have upgraded then do a sim swap to the new sim card (if you dont need 5G then use your current sim card) follow the instructions in the sim wallet or here Guide: Sim Swap: a mini guide 2017 update
To port from another network follow this guide Guide: Migration & porting into O2
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
