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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382709 Views
  • 4 replies
  • 0 kudos

Resolved! Order still being processed

Hi, I placed an order for a new phone on the 1st April to pay monthly. I haven’t heard anything since and says it’s still processing, can anyone help please? Thank you in advance!

RL85 by Level 1: Joiner
  • 902 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

I can’t cancel a bolt on. There is no option to cancel this and it rolls over every month

Matt23 by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Resolved! New iPad order - delivery more than 4 weeks

Hi everyonei ordered an IPad Air. It said delivery will be more than 4 weeks. I received all my credit and finance paperwork but nothing regarding the delivery or order. Is that because it is out of stock? When I phone support they can’t help me as I...

ClaireM31 by Level 1: Joiner
  • 824 Views
  • 1 replies
  • 0 kudos

Resolved! Watch data plan free trial

Hi, I was wondering if o2 offers a free trial for apple watch data plan? Thanks

jq8787 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Keep phone number

Got new phone iPhone 12 got 5g sim but want to keep old  number 

Ste11 by Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Resolved! amazon music

I did not agree to amazon music but have been charged for it 

Teresa4 by Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting For A Refund

Hi, I sent a refund request roughly 2 weeks ago for an Apple Watch Charger. I still have not receivedany communication that my refund has been processed or that the parcel was received. It was sent usingthe instructions given to me in store. could so...

CLM18 by Level 1: Joiner
  • 699 Views
  • 1 replies
  • 0 kudos

Resolved! My iPhone 12 died!

Bizarre... It froze then went blank. When I pressed the buttons to turn it off to restart it... It vibrated like an incoming call and then made a couple of loud siren noises! I've charged it overnight and it's still a cold black screen!... Can't find...

VH by Level 1: Joiner
  • 972 Views
  • 3 replies
  • 0 kudos

Resolved! Stock

I have been waiting for my new phone to come in stock nearly 3 weeks now any idea of when they will be coming in? Quick to take the money

Amber22 by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos