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How to cancel airtime

Mike65
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I have paid my monthly contract and now want to end the airtime fee as I only ever use it WiFi now
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MI5
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Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Bambino
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Really @Mike65? You're never out of reach of a WiFi signal? I know there are a lot of WiFi hotspots, but that's very unusual.

I DO NOT WORK FOR O2



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pgn
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@MI5 wrote:
Help here @https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus

On a side note, as you reach the end of Yr 2 of a 2yr refresh deal, do you still have to tell O2 that the Device Plan component is clear (assuming you choose not to upgrade into a new Refresh deal)? I would assume it automatically terminates, leaving just the Airtime component active until terminated as above. But I also know it is never wise to assume, as it only makes an ass of u and me. slight_smile 

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MI5
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Yes the device plan cancels automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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