How do I log into My O2 if I no longer have the phone to receive a SMS Code?

[Kernowirons]

I reported my stolen phone to O2 who have blocked the device.

I am trying to log into My O2 to order a replacement but it keeps trying to send a OTP / SMS code to the device which I no longer have - I do get access to My O2? 

[madasaf1sh]

@Kernowirons 

You cant order a replacement sim online, you will need to either call o2 or pop into an o2 store with Photo ID

Guide: How to find help & contact O2 

Guide: Lost or Stolen O2 Device? - How to Report it 

[Enlli]

Once you get into MyO2. Add another phone number in your contact details.

You will then get the option of using that or your O2 number to receive codes.

I suggest you do as I have done and give a number on a different phone and network.

I use my partner's phone