How do I cancel my iPad sim?

[Jo__]

I'm trying to cancel my iPad sim, the o2 store said to do it via the settings part on the iPad, but I can't see any options in any sections. I'm sure under the 'carrier' section there should be an Account option but I don't have one?

[MI5 · Accepted solution]

Hi @Jo__ 

Full details for cancelling a contract here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If it’s a PAYG sim though, just stop using it and it will expire in 6 months. 

[Cleoriff]

hi @Jo__

All information on cancelling contract is here in this thread

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If it's a PAYG sim then just don't top it up further. It won't work after all your credit has been used.

[Jo__]

Thank you - I'll check it out

[Jo__]

Yhi - thank you

its not a pay as you go sim, it's sim only on a 30 day rolling contract for iPad only

[Cleoriff]

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@Jo__ wrote:

Yhi - thank you

its not a pay as you go sim, it's sim only on a 30 day rolling contract for iPad only

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Then follow the guide for cancellation @Jo__ given by myself and @MI5

Best of luck and welcome to the forum

[jonsie]

Unfortunately you cannot do it through any settings, simply call customer services and give 30 days notice if it's a 30 day rolling sim.