Error Code 14

[Alexandjef0]

Hello

I’ve tried on this board once already, but the conversation was ended. And I’ve tried with o2.

Is there anyone at all who can help with error code 14 when setting up and data plan with an Apple Watch? 

Paid for the watch and the data plan, but as things stand the data does not work - just getting this error code every time I try.

202 have had me on and off hold for hours at a time trying to fix but seem to have no idea about the problem.

Looking at this forum it seems like a common issue, but seems like a bit of a secret on how to fix.

Alex 

[Cleoriff]

@Alexandjef0 

I'll tag @O2Sarah- for you. She is on at 8am tomorrow.

@O2Sarah-will send you a private message so look out for that.

[O2Sarah-]

Thanks for the tag @Cleoriff 

@Alexandjef0 I will send you a private message sow e can check your account. 

[Cleoriff]

Thanks @O2Sarah- x