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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382707 Views
  • 4 replies
  • 0 kudos

Apple watch ultra cannot connect to mobile data

Hi This seems quite a familiar issue, but i have purchased my apple watch ultra from O2 and cannot connect the mobile data. I have had tech involved they have removed the account and added again, i have deleted, reset re-paired the watch more times t...

Wps7581 by Level 1: Joiner
  • 5162 Views
  • 21 replies
  • 0 kudos

Resolved! AirPods Max

Has anyone any idea when AirPods Max will be back in stock. Every time I go on to purchase they are out of stock.

24101121 by Level 1: Joiner
  • 1094 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - Reference Code 14

Hi.I’ve got my Apple Watch Ultra 2 weeks ago from O2. It came pre-paired. However, it wouldn’t connect to the network at all. So I tried to reset it several time. When I try to set up the mobile data I keep getting then’ooops’ message. I spoke to som...

labsa85 by Level 1: Joiner
  • 1686 Views
  • 8 replies
  • 0 kudos

Replacement Apple Watch not connecting to data

Hi,My old Apple Watch Series 6 (with data) had severe battery issues and was replaced by Apple over Christmas. Before handing in my old one to Apple it was erased. When receiving my new watch I set it up on the phone as normal and transferred the dat...

SteveG1 by Level 1: Joiner
  • 1650 Views
  • 5 replies
  • 0 kudos

ITunes payment

I’ve been charged for ITunes even though I’ve never used that before, I’ve been charged four times and I don’t know what to do about it.

Resolved! Apple Watch cellular Error reference 14

Morning! The dreaded Error code 14 has hit. I’m able to set up cellular with another sim but just not with my primary number. I was able to do this ( as a second plan) until Network relations team deleted the second plan and since then I’ve had the e...

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Jay77216 by Level 2: Apprentice
  • 4300 Views
  • 10 replies
  • 0 kudos

If I switched from Sky to O2, would I have issues activating my number on iMessage and FaceTime

I have been with Sky Mobile since, 01/11/22 and I have had an iPhone 13 on contract, since 08/01/23. But I’m getting sick, tired and very frustrated with the Sky Help Centre. I have had these problems since I got my new phone:Trying to activate my nu...

ross_mini5 by Level 2: Apprentice
  • 1538 Views
  • 3 replies
  • 0 kudos

iData bolt-on - still required for all iPhones or not? [2023.04]

Is an "iData bolt-on" still needed for all iPhones, and if so what for – calls/SMS/data &/or roaming &.or something other reason? The info on the forums gives mixed yes/no/maybe answers. So it would be good to get some definitive answer on this.

jimthing0 by Level 8: Talented
  • 3495 Views
  • 5 replies
  • 0 kudos