Data connection

[Anonymous]

We have recently changed my tariff to a monthly one with 5gb data. However I am not able to connect to my mobile data. Pls help.

[Anonymous]

Do you have the idata bolt on?

It should tell you in your myo2 if you have

Also the apn is idata.o2.co.uk

[Cleoriff · Accepted solution]

I presume you have an iPhone as you are posting in the Apple section? Have a look at this link

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

[Anonymous]

I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all

[MI5]

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@Anonymous wrote:
I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all

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Same advice as above.

You can also text the word "active" to 2020.

[Bambino]

@Anonymous please follow the advice already given. Please be aware that this is a customer to customer forum, not O2 Customer Service. If you want to speak to someone, take a look at this link: http://www.o2.co.uk/contactus