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Cracked phone

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Lordbuscus
Level 1: Joiner
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on ‎11-03-2019 23:06

on ‎11-03-2019 23:06

Hi recently my phone fell off my bed and cracked and this is covered under accidental damage on my insurance and I’m just wondering how much it will cost to have my screen fixed with my insurance
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MI5
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on ‎11-03-2019 23:09

on ‎11-03-2019 23:09

@Lordbuscus your insurance policy will have an excess that you need to pay which varies depending on when you took your policy out. 

Call customer service on 202 and they will check and help you complete the claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151913 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎11-03-2019 23:09

on ‎11-03-2019 23:09

@Lordbuscus your insurance policy will have an excess that you need to pay which varies depending on when you took your policy out. 

Call customer service on 202 and they will check and help you complete the claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎12-03-2019 18:54

on ‎12-03-2019 18:54

Hey @Lordbuscus , and sorry to hear about your phone! I hope the info above will help you find out how much it will cost to get it repaired, but please let us know how you get on with this.

 

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