Calling and messaging abroad

Anonymous · ‎28-07-2017

My phone doesn't work when I go abroad. It says I have no service all the time. Why does this happen? I should be able to use my phone abroad.

Cleoriff · ‎28-07-2017

Hi @Anonymous What country are you in? Have you tried searching for another network?

Veritas Numquam Perit

MI5 · ‎28-07-2017

Have you got international use enabled on your account?
Are you contract or PAYG?
Which country are you in?
Anything else that might help us to help you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎03-08-2017

Hi @Anonymous How are you doing? Are you still having issues with your phone abroad?

If you provide some additional info as mentioned above maybe the community could give you a bit more information that might help you out.

O2

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