Apple Watch

[Bryony2]

I have recently taken out a plan with o2 for an Apple Watch series 6. It’s been added to my airtime plan so I can take data and things like that (I had cellular in my plan) however I also have a phone and for some reason my data is NOT showing on my app it says it’s unavailable... can anyone help??

[Bambino]

@Bryony2 See if this YouTube tutorial helps you: How To Setup The Apple Watch Series 6 With iPhone (Basics) - YouTube

There's also this: Set up cellular on Apple Watch - Apple Support

If neither of those helps, there's always Apple support: Official Apple Support

[Bryony2]

Hi, it’s not the Apple Watch set up. It’s my actual o2 app on my phone. The part where my data is shown for my phone, it’s no longer there

[Bambino]

@Bryony2 Try uninstalling and reinstalling the app. If that doesn't work you'll need to speak to customer service. 202 from your mobile, or 0800 032 1402.

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