@Terri0709
You followed the mobile data setup routine correctly?
How do I activate my Airtime Plan on an Apple Watch?
If you buy your Apple Watch from O2, we’ll set up your Airtime Plan for you. But you’ll still need to activate it when you set up your Watch. When you first turn on your Apple Watch, your iPhone will recognise it and prompt you to pair them.
As part of this process, you’ll reach a step that asks you to set up mobile data. Tap ‘Set up mobile data’. You’ll see a screen that confirms your plan has been added to your account.
It can take up to 24 hours to activate, but sometimes it might take a little longer.
To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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