Apple Ultra will not load data plan and shows no SIM

[NAGL]

Despite several calls to the O2 help desk I am still unable to resolve the issue of no data plan showing on my watch. Others appear to be having the same problem. O2 seems to recognise there is a problem affecting some people.

Please lets have some updates or can someone message me to fix it.

[pgn]

You need to reach out to O2 again, just after 8am today should be good - or contact O2 via Social Media on any of the links just below this post, @NAGL. I am not able to tag an O2 Advisor today as the Rota for Thursday has not yet been updated, so tagging community managers to get that fixed @Martin-O2 @Breanna @RafaC 

Good luck!

[gmarkj]

The rota now shows Thursday @pgn @NAGL , and it is @O2Sarah- who is on this morning.
Can you see if you can help please?

[O2Sarah-]

Thanks for the tag @gmarkj 

@NAGL I have sent you a private message if you've not already seen it 😊

[NAGL]

Thank you