cancel
Showing results for 
Search instead for 
Did you mean: 

5G Not Kicking in when Wi-Fi Turned Off

MRSH1262
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have an O2 sim in my iPad. When I turn Wi-Fi off it doesn’t revert to 5G as it has always done in the past.

Message 1 of 4
187 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 149940 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@MRSH1262 

Maybe a local issue 

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

Or check with Apple https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
178 Views

MRSH1262
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi MI5 - thanks for replying.
Not sure it's a local issue. My iPhone immediately goes to 5G when I disable Wi-Fi!

Message 3 of 4
175 Views

MI5
Level 94: Supreme
  • 149940 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@MRSH1262 

Could be a sim issue but I'd get Apple to run diagnostics first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
167 Views