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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 411037 Views
  • 4 replies
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Resolved! Apple Watch Ultra 2 - New Cellular plan not activating

Hi, I recently got the Apple Watch Ultra 2 through Costco as it was considerably cheaper than buying it through O2 on contract. I've chosen a plan but since 4 December it's been stuck on activating with the message to ring 202. I rang today and passe...

Unable to set up Virginmedia email on my new iPhone 16 pro

Hi, I recently bought a new iPhone 16 pro from O2. I followed the set up instructions and most of my apps were successfully transferred. However, I cannot set up my emails on the Mail app. I keep getting "imap.virginmedia.com" is not responding. I ha...

Resolved! Apple Watch - Unable to register for watch plan - Reference code 08

Hi, I have called into O2 multiple times and they are unable to help me get my Apple Watch to work with O2 I keep getting Reference code 08. Tells to me to call 202 which I do but nobody is capable to resolve this issue.

Resolved! New phone delivery

Hi all, I upgraded to the iPhone 16 plus and placed the order in store, I did this on Sunday the 8th December. I’m curious as to whether anyone knows if I will receive it before Christmas? I can’t even see the order in My O2, and haven’t received any...

3lisepu5h by Level 1: Joiner
  • 636 Views
  • 2 replies
  • 0 kudos

item hasnt arrived and no updates

I ordered a pay monthly iPhone 14 Pro Max (refurbished) i paid £30 for the upfront cost and my credit check went through i keep getting messages that say its taking very long and my courtier will update me , ive also been on my o2 account and i cant ...

Hassn32 by Level 1: Joiner
  • 1291 Views
  • 9 replies
  • 1 kudos

O2 still hasn’t contacted me about the iPhones

So short story is I got scammed about 10 months ago the scammers ordered two iphones With a plan, I contacted the fraud Department Was told to hold onto the phones until the fraud was sorted And then Two months later, the fraud was sorted And the pho...

Nothing yet

Ordered AirPods on 01/12/24 and just keep getting the same message every day: “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you in the next few days. Our carrier will text you with updates...

MJP1980 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos